There are essential to the remote groups obstacles:
communication deficiency, poor leadership and management, incompetent team
members. They arise due to the constraints in virtual communication mediums,
lack of body language use and great distance that overtly affect the timing and
completion date of a project. Therefore, there should be a specific conflict
solving approach. In the context of the workplace conflicts, the virtual environment
is a double-edged sword, While there are less relationship disagreements,
the so-called “online
dis-inhibition effect".
This phenomenon occurs due to the less restraint in a virtual environment than
in the off-line world. What is more, due to the lack of face-to-face contact
and empathy, task-related disputes, as a rule, quickly progress into
relationship conflicts. Such conflicts should be resolved with the help
of the online discussion board along with shared virtual work space. The first
of the mentioned tools prevent problems from festering, as people do not wait for
next meeting to discuss important issues, and then created transparency builds
trust. In similar way, virtual work space, an intranet website, with all the
important task-related issues shared within it, helps to solve conflicts rationally
(Ferrazzi).
Works cited
Ferrazzi, Keith. "How to Manage Conflict in Virtual
Teams. “Harvard Business Review. 19 Nov 2012: n. page. Web. 27 Aug.
2013.
<http://blogs.hbr.org/cs/2012/11/how_to_manage_conflict_in_virt.html>.